Friday 3 March 2017

When a refusal does not offend


What does quality in relief work look like? I was extremely surprised by an answer given by one of our partner organisations on a recent trip to Lebanon. Some days you learn something really important, when you think you are there to teach.

We were visiting the Bekaa Valley, an impoverished part of the great little country of Lebanon, wedged between Israel, Syria and the Mediterranean. Bekaa is inland from Beirut, behind the snow covered Lebanon mountains, towards the world’s most notorious trouble spot, Syria. Unsurprisingly, this fertile flat land is the first port of call for thousands of people fleeing trouble in Syria. Town names heard on the BBC News so often, like Homs, Aleppo, Raqqa, gain more meaning as you hear the stories of those who have picked up their children and left their homes in these indescribable disaster zones.


Most of the people in the camps have little money. Many were poor day workers in agriculture or construction, and uneducated. Most have several children, some of them born in the last few years, since they became refugees. Their wealthier compatriots have found more comfortable accommodation elsewhere. In Bekaa the landscape is dotted with tents and temporary shelters in large and small groups or in formal camps. Most consist of a wooden frame covered with thick plastic sheeting. Some are quite nicely furnished inside with cushions, fabric hangings and a stove.

Our partners in Lebanon are providing simple schools to help these children and their families. We spent a day visiting them, and also managed to call in on a couple of homes, where we were warmly welcomed with coffee and chat. We were able to take some photos but the people did not want these to be shared as there are many possible risks to being identified in this way.
Arabic lessons


The following day we met with leaders in the partner organisations to discuss the aims of the project. This was part of my task to help Global Care to evaluate the impact of its work and ensure that we get the most benefit for vulnerable children. By defining the aims and objectives, we would be able to determine whether we succeeded. So I asked everyone to say what outcomes would represent “success” for them.

Many of the answers were as expected – children can demonstrate that they have learned, they can help their parents when out shopping by reading the labels. Some were beyond what we hoped for – families function better by following the example provided, children are safeguarded from recruitment by extremists.

But the answer that surprised me most was the report that certain families had been able to say “no” to the relief workers when asked to receive visitors (maybe we were those visitors!). Our friend explained that this was a sign of an honest relationship between them and the beneficiaries. Maybe becoming a "refugee" means that you don't just lose your home, belongings, extended family, country and livelihood. Maybe you can even lose the sense of the ability to determine your own life or to control who comes in to your temporary shelter. And maybe, someone who shows that they respect you and believe in you can start to change that.

As well as being humbled by the depth of concern and insight shown by our partner, I was greatly encouraged to know the quality of people we are working with and the respect they have for the people they serve so faithfully. More power to them!

If you would like to help Global Care continue this work for desperate families and vulnerable children, please go here: https://www.globalcare.org/projects/20